Returns & Exchanges
If you are not 100% satisfied, you can return your Fig Tree Jewelry & Accessories online purchase for a merchandise credit for our online store within 30 days of purchase (Christmas Gifts are extended to 3 months). Exchanges must be in unused condition and in the state you received them. Custom orders are not eligible for returns. All Sale, Custom, and Chan Luu are not eligible for returns.
All Sale and Daily Deal Sales are Final.
To request a return, please contact us below for a “return authorization”. Make sure to include in detail, in writing, the reason for your return request. Related shipping charges will not be refunded. Customer will have 6 months from the date of credit award to redeem on the Fig Tree Jewelry & Accessories website. Merchandise Credits will be the current value of Item in our system, for size exchanges or if customer changes their mind on Item.
Return restocking fee is $4.95